Awards & Partners
BEST RATE GUARANTEED
We always aim to provide our customers with the best services and an important part of our commitment to this is to make sure that we always offer the best available price on like for like bookings, here on our website and via direct telephone bookings at each hotel.
DIRECT ONLINE BOOKING REWARDS
Book your stay with us online and we will give you a complimentary £10 reward voucher to spend on food and beverage. The vouchers can be redeemed in the hotel restuarant or in the adjacent traditional inn during your stay. One voucher per booking, this promotion will run until 31st March 2015.
SPECIAL OFFER EMAILS
We also advertise any special offer or promotion to previous guests through our mailing list and via this website before releasing it to others.
FEEDBACK & REVIEWS
We take all feedback seriously wirth all of our staff and management continually strive to improve the quality of service we provide to our guests from the moment they book. We would thank our guests for taking the time to inform us of both the good and the bad so that we are able to rectify shortcomings and reward deserving staff.
The Knights Hill Hotel & Spa has consistanly received awards for service over the years and we are happy to say that we have been rated as very good or excellent by 89% of our 478 Tripadvisor reviewers.
Our Booking.com review score was 8.5/10 based on 203 reviews. We work very hard to makes sure our guests enjoy their stay so where proud to see the hotel was given a 9/10 for comfort by couples staying with us..
34 customer reviews on Laterooms gave us an amazing recommendation rating of 95% and we are delighted to say that all 95% would also stay again.
Businesses joining Green Tourism are assessed by a qualified grading advisor against a rigorous set of criteria, covering a range of areas, like energy and water efficiency, waste management, biodiversity and more. Only those businesses that meet the required standard receive an award. By choosing a Green Tourism Business Scheme business you are guaranteed that the business:
- is committed to sustainable tourism and minimising its damage to the environment
- is operating in accordance with the relevant environmental regulations
- meets minimum standards of good practice across a range of sustainable development indicators
- has been audited by a qualified professional to ensure standards are maintained
Hotels assessed by the AA are rated under a set of common quality standards agreed by the AA and the UK tourist authorities (VisitBritain, VisitScotland and VisitWales). Common standards make types of accommodation easy to understand and give you confidence that establishments can meet the standards you require. AA 4 star requires - Professional, uniformed staff respond to your needs or requests, and there usually are well-appointed public areas. The restaurant or dining room is open to residents and non-residents, and lunch is available in a designated eating area.
NORFOLK WILDLIFE TRUST PARTNERSHIP
We have chosen to support Norfolk’s wildlife, countryside and environment by forming a partnership with Norfolk Wildlife Trust. We are proud to announce that the Knights Hill Hotel & Spa and our sister hotel the Le Strange Arms Hotel are both now Silver Members of the Partnership scheme.
Review as of 27th November 2014.